Question 1

When is my rent due?

Accepted Answer

Your rent is ALWAYS due on the first day of the month. Your rent is late as of midnight on the first, but we give you a grace period until the 5th. Late charges would begin on the 6th.

Question 2

What forms of payment do you accept?

Accepted Answer

We accept cashier checks, checks or money orders by mail. We also accept online ACH payments.

Question 3

How do I request maintenance?

Accepted Answer

To submit a maintenance request please use your online resident portal.

Question 4

What happens when my lease is up?

Accepted Answer

You are required to give us 30-60 days notice to Vacate. Our office will contact you 61-90 days before your lease expiration and will send you Renewal Offer if applicable.

804-294-5307

Answers to Frequently Asked Tenant Questions

When is my rent due?

What forms of payment do you accept?

How do I request maintenance?

What happens when my lease is up?